Frequently Asked Questions (FAQ)

Table of contents

Services and target audiences

1. What services do you provide?

We support companies active in medical devices, in-vitro diagnostics, dietary supplements, and pharmaceuticals with:

• CE certification in compliance with MDR/IVDR

• Preparation of technical documentation

  • • Provision of an EU Authorized Representative
  • • Specialized training, market analysis, and export development

[View all our services]

2. What types of companies can benefit from your services?

We work with manufacturers, importers, startups, and investors—especially those who:

  • • Aim to enter the European or Middle Eastern market
  • • Require CE marking or regulatory compliance
  • • Seek exclusive distribution rights for international brands

📞 Contact us for a free consultation

3. Do you also support new or early-stage companies?

Yes. We work with companies at every growth stage—from startups to established brands. Our services are step-by-step and adapted to your current readiness.

4. Are your services limited to Europe

No. We operate internationally, with a strong focus not only on the EU but also on Gulf markets such as the UAE, Oman, and Saudi Arabia.

🌍 [Explore our regions of operation]

5. Do you offer one-time or project-based consulting?

Yes. We are flexible and provide both project-based and ad hoc consulting—for instance, for a specific CE certification or export strategy.

🔎 [Learn more about CE and MDR compliance]

CE Certification

6. What is CE certification and which products require it?

The CE mark confirms that a product meets EU safety, health, performance, and environmental requirements. It is mandatory for:

  • • Medical devices (under MDR)
  • • In-vitro diagnostic devices (under IVDR)
  • • Certain industrial, electrical, and consumer products

ℹ [Learn more about CE certification]

7. How long does the CE certification process take?

This depends on:

  • • Product type and risk class
  • • Readiness of technical documentation
  • • Involvement of a Notified Body
    On average, the process takes 3 to 9 months.

⏱ [View all CE certification steps]

8. Does my product require a Notified Body?

If your product is medium- or high-risk (Class IIa, IIb, or III), a Notified Body assessment is required.
We can assess your product and advise accordingly.

🔍 [Request a product review]

9. What documents are required for CE certification?

You will need:

  • • Complete Technical File
  • • Risk Analysis
  • • Design and performance testing data
  • • Clinical evaluation (for medical devices)
  • • Declaration of Conformity

📥 [Download the free CE checklist]

10. Can you help me select a suitable Notified Body?

Yes. We recommend Notified Bodies based on product type, risk class, and target market. We also assist with:

    • • Document preparation
    • • Audit response support
    • • Formal communication with the NB

11. What is the difference between MDD and MDR?

MDR (Regulation 2017/745) has replaced MDD with stricter requirements, including:

  • • More extensive clinical evaluations
  • • Greater product traceability
  • • Obligatory PMS and PMCF plans

🆕 [Learn more about MDR]

12. Do you offer guidance for MDR 2017/745 compliance?

Yes. Our MDR support includes:

    • • Product classification
    • • MDR-compliant technical documentation
    • • Audit preparation
    • • PMCF, PMS, and risk management planning

13. What is PMCF and when is it required?

PMCF (Post-Market Clinical Follow-up) involves collecting real-world performance data after market entry. It is mandatory for high-risk medical devices under MDR.

14. What is PMPF and how is it conducted?

PMPF (Post-Market Performance Follow-up) applies to IVD products and helps update the Technical File with real-world performance data.

15. What does a Technical File include?

The CE technical file must include the following:

• Product description and specifications

• Risk analysis and risk management plan

• Performance and safety test results

• Clinical or performance evaluation

• PMS, PMCF, or PMPF plans

📄 [Download our Technical File template]

Costs, Licensing & Export Regulations

16. How much does CE certification cost?

CE-related costs depend on:

• Product type and risk class
• Need for a Notified Body
• Number and type of required tests
• Consulting and documentation fees
Typical costs range from several thousand to tens of thousands of euros.
📊 [Request a detailed cost estimate]

17. How are your consulting fees calculated?

Fees are based on project scope, documentation volume, and product readiness.
We offer transparent, customizable packages.

📝 [Schedule your free initial consultation]

18. Is a registered EU company required for export to Europe?

Not necessarily. In most cases, appointing an EU Authorized Representative is sufficient.
Under MDR/IVDR, a legal representative in the EU is mandatory for non-EU manufacturers.

✅ We provide this service.

19. What are the legal export requirements for medical devices to the EU?

In addition to CE marking, you may also need:

  • • EUDAMED registration
  • • Multilingual labeling
  • • REACH & RoHS compliance (for some products
  • • Formal contract with your EU Representative

📚 See the complete guide to exporting medical equipment to Europe

Brand Representation, Import/Export & Market Expansion

20. Can you help secure exclusive distribution rights for foreign brands?

Yes, we offer the following services to companies seeking exclusive representation of prestigious international brands:

  • • Identifying brands that match your market needs
  • • Drafting formal distribution agreements
  • • Drafting formal distribution agreements
  • • Long-term partnership consulting

📄 [Request brand representation support]

21. Does your import/export support include customs procedures?

Yes. Our international trade consulting includes:

  • • Assistance with commercial documents (Invoice, Packing List)
  • • Customs clearance and regulatory guidance
  • • Coordination with international logistics providers

🚚 [Contact us for import/export support]

22. Do you help with product portfolio development and distribution?

Absolutely. Based on your market and production capacity, we offer:

  • • Suggestions for new or complementary products
  • • Competitive analysis and opportunity mapping
  • • Identification of reliable international distributors

🌐 [Request market expansion support]

Training, Market Analysis, Risk & Equipment Procurement

23. Do you offer training programs in MDR, IVDR, and ISO 13485?

Yes. We deliver expert training in:

  • • MDR and IVDR compliance
  • • ISO 13485 implementation
  • • Audit and inspection readiness
    Courses are available onsite, online, or tailored to your organization.

🎓 [View our training programs]

24. Why is market and competitor analysis important?

It helps you:

  • • Understand customer needs
  • • Assess competitors’ strengths and weaknesses
  • • Build pricing and development strategies
    We provide data-driven market analysis reports.

📊 [Request a market analysis]

25. How can legal and financial risks be avoided?

Through legal consulting and document review, you can:

  • • Avoid penalties or approval delays
  • • Prevent contract errors
  • • Ensure legal and compliant documentation from the start

[Explore our legal and regulatory advisory services]

26. Do you provide consulting for purchasing medical equipment?

Yes. With our global market knowledge, we help you:

  • • Select suitable equipment based on clinical needs and budget
  • • Verify quality, certification, and after-sales service
  • • Identify trusted suppliers and prepare a targeted procurement list

🏥 [Request procurement consulting]

26. Do you provide consulting for purchasing medical equipment?

Yes. With our global market knowledge, we help you:

  • • Select suitable equipment based on clinical needs and budget
  • • Verify quality, certification, and after-sales service
  • • Identify trusted suppliers and prepare a targeted procurement list

🏥 [Request procurement consulting]

🎯 Why Choose Us?

We are in direct contact with most European Notified Bodies and can make your product registration process faster, more accurate and hassle-free.

Our goal is not just to issue certificates – we pave the way for you to export legally and safely.

📩 For a free initial consultation, contact us now.

Are you having trouble on the road? We are with you.

Contact us today so that no obstacle stands in the way of your legal export.